I watched this on TED and wanted to share
Entries from July 2007 ↓
July 29th, 2007 — Uncategorized
July 25th, 2007 — Uncategorized
I just got an email from Netflix saying they lowered my monthly fees. This is only the second time ever for me (a company lowering their rates.) First was Vonage couple years back. This act is easy to dismiss, but has profound effects in customers mind not to mention the value of the brand.
TED
July 19th, 2007 — Uncategorized
Have you heard of TED ?
I’m there now.














